Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Landline switchover

Ian_H6
Joining in

on ‎23-11-2023 12:29

Does anyone know why PR4 landlines didn't (or when they will) switch over to fibre on the 22/11/23 as indicated by VM?

0 Kudos
4 REPLIES 4

Ian_H6
Joining in

on ‎23-11-2023 12:43

Sorry, wrong date! Should have read 20/11/23

0 Kudos

Jodi_S
Forum Team
Forum Team

on ‎23-11-2023 12:44

Hi Ian_H6,

A warm welcome and thanks for posting on our community forums. We're sorry to hear that your home phone switch over has not gone ahead on the date scheduled.

We will certainly investigate this matter for you. Before we invite you in for a private chat, can we just clarify that you still have a dialling tone, are able to make outgoing and receive incoming calls and have your handset plugged in to your master socket currently. 

Kind regards Jodi. 

0 Kudos

Ian_H6
Joining in
In response to Jodi_S

on ‎23-11-2023 12:51

Hi Jodi,

Thanks for the reply. I can confirm the landline still works for incoming and outgoing calls. 

When I connected to the hub, my phone indicated I should check line status...meaning it wasn't working.

Cheers Ian

0 Kudos

Gareth_L
Forum Team
Forum Team

on ‎23-11-2023 13:05

Hello Ian_H6.

Thanks for replying.

I am happy to take a look at this for you if you like.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L
 

0 Kudos
Top