Virgin Media Community

[Mrs_G1]

Hi,

we had a hub 5 a while ago, and when I checked I was told that I didn’t need an adaptor for my landline as it wasn’t ready for switchover yet. 

I’m wondering what’s happening in regards the switchover, and when I’ll be sent the adaptor for my landline?

Thanks very much 

[Paul_DN · Accepted solution]

Hi Mrs_G1,

Thank you for reaching out to us in our community and welcome back, we will send you notification Via an Email once your Landline Switchover is going ahead, we would also send the Adaptor just before the switchover date.

Regards

Paul.