Virgin Media Community

[harrysboy]

Ive plugged my home phone into my router and it seems to be working fine because I can make and receive calls, but how do I know for definite that it has switched over correctly, I am concerned that the landline will be cut off if I haven’t done something correctly, how do I get confirmation that my landline phone service has switched correctly?

[Hayley_S]

Hello @harrysboy,

Welcome, thanks for posting.

I am sorry for the issue with the landline.

You mentioned it is working for you at the moment, please do let us know if anything changes. 

If the switch over was not done correctly, the landline would indeed not be working.

Many thanks,