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Landline switch over Warrington

Mitch425
Joining in

As a new years resolution I decided to attempt to contact you again, I did the survey tool back in early December after getting the email.  Apparently I need a technician as we have several phone extensions and our hub (old with no extra phone sockets)  is in a different room from the existing phone master socket.  I tried ringing the advised but non existent number to arrange the visit, so then tried the general 150 No, no mention of switch over in the thousand levels of menus, I complained formally and got a brush off response, so now I'll try written communication and let you work out what I need and contact me in writing ( virtual no doubt) with the way forward

1 REPLY 1

Zoie_P
Forum Team
Forum Team

Hi @Mitch425

Thank you for your post and welcome to our forums 🎉
I am so sorry to hear you have had issues booking a manual 21cv switchover, we can look into this for you. I will pop you over a PM, and we will look into this for you. Keep an eye out for the little envelope 📩👀
Thanks,
Zoie