Our landline has stopped working. If you call in to our number you hear ringing but we hear nothing. If we try to dial out nothing happens. I have tested our phone socket using a borrowed phone so I know it's not our handsets. I bought a BT Socket to RJ11 Plug 4 Pin Telephone Phone Cable Adaptor to try connecting our phone to the telephone sockets on the back of our Virgin Hub 3.0 but the phone is still silent. (Have I tried the wrong adaptor?) I also had a look at where the Virgin Media cabling connects outside, and saw these wires, some of which look disconnected or broken:
Could this be the cause, and should I try joining together wires with similar colour coding, or should I book an engineer, and how much would this cost?
Thanks for any advice!
