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Devonhatter
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Landline sa

Swapping from Sky to Virgin.  Requested a landline number swap when ordering.  Sky finishes on 14th July and Virgin in on 17th.  Will Existing landline number be swapped despite the three day break.  Had originally requested an earlier installation as we are keyworkers but was pushed back to 17th July.

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DJ_Shadow1966
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Re: Landline sa

Hello

A number port can only be performed on an active lines, if the SKY line has a cancellation order on it SKY will actually refuse the port, you need to ring up to postpone the cancellation, once your VM line is installed VM will request the port and that process will cancel the SKY line.

Regards Mike

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