So glad I found this forum. I thought I was the only one going crazy with this problem.
I've just contacted Virgin Media Support and I've been told the issue will be fixed in the next 24 hours. I'm not holding out much hope, but will try it again tomorrow,
My question though, if VM know there is an issue why send out these Huns to customers who are paying for a landline. Surely this should be resolved before the Hub is sent or at least let us know there is an issue,
I'll update you tomorrow if this is fixed.
Regards.