Virgin Media Community

[Lpen]

Hi,

my landline is not working I get dialing tone but when I put in the number it goes back to dialing tone. I can receive calls but not make them.

I have another phone it is the same can anyone advise as it’s impossible to get any direct support contact details for virginmedia.

thanks

[Matthew_ML]

Hey Lpen, thank you for reaching out and a warm welcome to the community. I am sorry to hear there has been issues with your landline.

I am going to send you a PM, so we can look into this together in more depth.

Please look out for the purple envelope. Thanks