on 09-10-2021 12:50
My virgin home phone seems to have issue
can receive calls.
can phone own area code (0141) and mobiles
Can’t call outwith area code or international
can anyone help?
Answered! Go to Answer
on 09-10-2021 13:32
Okay, thank you for confirming this.
This will be why you are restricted to where you can call on your landline @Jackfate.
Many thanks,
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on 09-10-2021 13:03
Hello @Jackfate,
Welcome back! Thanks for posting.
I am sorry to see that your landline is having issues.
Just to be clear you are only not able to call other postcodes and international?
Many thanks,
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on 09-10-2021 13:10
Hi Hayley
yes it seems I cant phone other area codes (outwith 0141 area) or international
on 09-10-2021 13:24
Thank you for confirming this @Jackfate.
Have you called recently to add call barring on?
Many thanks,
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on 09-10-2021 13:26
Yes i did add that last year. Call barring as in to try and prevent unwanted calls?
on 09-10-2021 13:32
Okay, thank you for confirming this.
This will be why you are restricted to where you can call on your landline @Jackfate.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 09-10-2021 13:38
I wish they had told me that when I put it on. Seems a real problem to restrict some calls when what i wanted to do was stop nuisance calls.
still, least that answers it. How do I get it taken off?
on 09-10-2021 13:47
Hello @Jackfate,
I will send you a private message so I can help you further.
Please look out for a plum envelope at the top right of your screen.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 10-10-2021 10:06
Thank you for talking to me in a private message @Jackfate.
I am glad I was able to help with removing the barring for you, please let me know how it goes.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide