Menu
Reply
Jackfate
  • 7
  • 0
  • 0
Tuning in
484 Views
Message 1 of 9
Flag for a moderator

Landline problem

My virgin home phone seems to have issue

can receive calls. 

can phone own area code (0141) and mobiles

 Can’t call outwith area code or international

 

can anyone help?

Tags (1)
0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
473 Views
Message 2 of 9
Flag for a moderator

Re: Landline problem

Hello @Jackfate,

 

Welcome back! Thanks for posting.

 

I am sorry to see that your landline is having issues.

 

Just to be clear you are only not able to call other postcodes and international? 

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Jackfate
  • 7
  • 0
  • 0
Tuning in
470 Views
Message 3 of 9
Flag for a moderator

Re: Landline problem

Hi Hayley

 

yes it seems I cant phone other area codes (outwith 0141 area) or international

 

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
466 Views
Message 4 of 9
Flag for a moderator

Re: Landline problem

Thank you for confirming this @Jackfate.

 

Have you called recently to add call barring on? 

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Jackfate
  • 7
  • 0
  • 0
Tuning in
464 Views
Message 5 of 9
Flag for a moderator

Re: Landline problem

Yes i did add that last year. Call barring as in to try and prevent unwanted calls?

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
461 Views
Message 6 of 9
Flag for a moderator
Helpful Answer

Re: Landline problem

Okay, thank you for confirming this.

 

This will be why you are restricted to where you can call on your landline @Jackfate.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Jackfate
  • 7
  • 0
  • 0
Tuning in
458 Views
Message 7 of 9
Flag for a moderator

Re: Landline problem

I wish they had told me that when I put it on. Seems a real problem to restrict some calls when what i wanted to do was stop nuisance calls.

 

still, least that answers it. How do I get it taken off?

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
455 Views
Message 8 of 9
Flag for a moderator

Re: Landline problem

Hello @Jackfate,

 

I will send you a private message so I can help you further.

 

Please look out for a plum envelope at the top right of your screen.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
404 Views
Message 9 of 9
Flag for a moderator

Re: Landline problem

Thank you for talking to me in a private message @Jackfate.

 

I am glad I was able to help with removing the barring for you, please let me know how it goes.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply