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lumper69
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Landline problem

I have a problem with my landline. Its unusable due to severe  crackling on the line. It is connected to an existing BT box. Is possible for me to connect direct to the hub?

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Zak_M
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Re: Landline problem

Good morning @lumper69 

 

Welcome back to the forums and thank you for taking the time to post. 

 

We are not currently able to offer existing customer 21CV. However as your phoneline is currently poor, we are able to get an engineer to come and take a look at things, If you are happy for me to book this for you then please do let me know. 

 

Kind regards,

Zak_M 

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lumper69
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Re: Landline problem

Hi Zak. Thank you for quick reply. Yes please I would like an engineer to look at my landline. Its been not working for a long time and its been a bit inconvenient. I look forward to a visit. Do you need my details?

Thanks Again

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Zak_M
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Re: Landline problem

No problem at all. 

 

I have booked this for the next available appointment, you can find out the time and date via your online. 

 

Kind regards,

Zak_M

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lumper69
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Re: Landline problem

Hi Zak. Thank you for your help. Appointment booked.

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