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Landline phone

Hi,

I'm trying to set up a Landline phone. I have paid for one as part of my package for s number of years but not used one for several years now. I now need one for a remote court hearing.

I have a wall socket so plugged a phone in but no dial tone. So then I bought an adaptor to plug it into the hub 3, but still no dial tone. I have looked at my router settings and telephony is not activated.

I do have an engineer booked for next week but as my son is shielding, would prefer to sort this out without someone in my house- if possible.

Many thanks for any help.

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Re: Landline phone

Hi hkk,

 

Thanks for posting and sorry to hear you're having some issues with your landline, 

 

I've been able to locate your account using your forums details and run through some diagnostics. 

 

This is something that would need an engineer visit I'm afraid as it looks like the phone line isn't through the hub.

 

Alex_Rm