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Landline phone not ported from SKY

Hi - can someone from the Virgin media team please contact me about porting issue from Sky? 

I joined Virgin on 25th March, and Sky phone was disconnected 1 week ago (15th April). I asked both companies to ensure old phone number was ported but this didn't happen for some reason and am now getting concerned old number will be re-assigned.

I've tried the online messaging system for the past week & have been very frustrated with the clunkiness and lack of response. Seen a few threads on here where media team seem to be much more pro-active...

many thanks

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Re: Landline phone not ported from SKY

Please PM me with your account number and area reference and I can take a look at this for you.
Thanks,
Stuart
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.

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Re: Landline phone not ported from SKY

thanks Stuart, PM sent

 

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Re: Landline phone not ported from SKY

Hi Stuart

any update on this please?

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Re: Landline phone not ported from SKY

I'm having the same issue, gave you heard back?

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