My phones dead.
the website sends me round and round in circles.
after the connection check it says everything ok. - it’s not!
Top of the page it tells me there’s an issue in my postcode which conflicts.
how do I find out when the external issue is fixed?
how do I book an engineer?
how do I claim a refund for a service that is not working?
how do I communicate with a reason at virgin in customer service by e mail
