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Landline permanently engaged

As the subject, my landline is permanently engaged when phoning in, and am unable to phone out. Been like it since i first tried to call at 8am Friday 14th August.

 

Is it likely to be an issue with my phone or with the virgin line?

 

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Re: Landline permanently engaged

Definitely not the phone, done the usual un-plugging the line for a few mins, turn off at the mains, even tried different phones. Same problem all the time. It's a fault in the line somewhere.

 

Now to try and arrange a service visit when i don't have a  working phone...

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Re: Landline permanently engaged

Good Morning DaveH76,

 

Thanks for your post on our Community Forums and I'm sorry to see you've been having issues with your landline services.

 

I've been able to look into this for you and everything appears to be in working order. Can you please advise me if this has been resolved or if you are still experiencing issues with your landline services?

 

Kindest regards,

 

David_Bn

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