Virgin Media Community

[GrumpyOGee]

Good Afternoon, until recently I have had good service from VM on all fronts.

Unfortunately in the last few weeks I think my landline has been out of service more than in service.

At the moment its not working, the third day in a row. I rang VM (from my mobile) and the recorded message says its aware of the fault, yet the VM website says there are no problems.

Can anyone suggest what on earth is going and how I fix it?

[Gareth_L]

HI GrumpyOGee,

Thanks for your post 
Sorry to hear about the issue with your landline 
I can look into this for you 

Before I do, Have you tested a different handset in the socket and check all cables are free from damage?
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L