Menu
Reply
veseyer
  • 1
  • 0
  • 0
Joining in
92 Views
Message 1 of 2
Flag for a moderator

Landline number porting

I moved from Virgin to BT on 3rd December 2020 and my old Virgin Media landline number should have ported over to BT. 

BT tell me that this hasn't happened and i need to check with Virgin Media if this is the case and if so request that it be tried again.  I know a request was put in as the person at VM told me when i rang to say i was leaving but things seemed to have gone wrong.

I wondered if anyone could help me at all.

Thanks!

0 Kudos
Reply
Zak_M
  • 2.31K
  • 144
  • 231
Forum Team
Forum Team
53 Views
Message 2 of 2
Flag for a moderator

Re: Landline number porting

Good morning @veseyer 

 

Welcome back to the forums and thank you for taking the time to post. 

 

So that I can assist you further with this, I am going to need to drop you a PM.  Please keep an eye on the purple envelope on the top right of the screen. 

 

Kind regards,

Zak_M

0 Kudos
Reply