My landline number port was supposed to complete yesterday and hasn’t happened. No update from Virgin on any problem, or any indication of when it will happen.
Can I get any help on here or do I have to enter the massive phone support queue for ages again?
Go to Answer
Welcome to our Community Forums and thanks for posting.
We have taken a look at your account and can see the number port will be done on the 24th May 2021.
Let us know if you have any questions.
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Thanks for the update.
Any reason it is 10 days late and why I have to chase it up on here to find out?
We can see it was put through yesterday so takes 10 days to complete.
Sorry you were not made aware @RichardGroves
Feel free to pop back on here for updates or if you have any other issues.
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Seems to have happened today as planned.
Thank you for confirming this.
I am happy to see that this has worked on schedule 🙂
Have a lovely day.