Virgin Media Community

[RichardGroves]

My landline number port was supposed to complete yesterday and hasn’t happened. No update from Virgin on any problem, or any indication of when it will happen. 

Can I get any help on here or do I have to enter the massive phone support queue for ages again?

[Ayisha_B]

Hi @RichardGroves,

Welcome to our Community Forums and thanks for posting. 

We have taken a look at your account and can see the number port will be done on the 24th May 2021. 

Let us know if you have any questions. 

[RichardGroves]

Thanks for the update. 

Any reason it is 10 days late and why I have to chase it up on here to find out?

[Ayisha_B · Accepted solution]

We can see it was put through yesterday so takes 10 days to complete. 

Sorry you were not made aware @RichardGroves

Feel free to pop back on here for updates or if you have any other issues. 

[RichardGroves]

Seems to have happened today as planned.

Thanks!

[Hayley_S]

Hello @RichardGroves,

Thank you for confirming this.

I am happy to see that this has worked on schedule 🙂

Have a lovely day.