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Drob8764
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Landline nuisance calls

My mother's with virgin media 86 yrs old getting nuisance calls all day.shes not a good sleeper or v.good on her feet and rushing to the phone for nothing is an accident waiting to happen.is there anything Virgin media can do to help ? 

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Jodi_S
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Re: Landline nuisance calls

Hi Drob8764, 

 

Welcome to our community and thanks for posting. Really sorry to hear that you mum is getting several nuisance calls per day, we know how annoying and frustrating this can be.

 

There are things that you can put in place for you mum to avoid these calls, however we cannot stop these calls coming through as we have no control of incoming calls to any property.

 

You're mum can register for TPS, (Telephone preference services) here. You can also get anonymous caller rejection and caller ID added to your mums line if you requested. These will help stop some of these unwanted calls.

 

For more information on what telephone feature we have to offer please check the link here

 

Kind regards Jodi.

 

 

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goslow
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Re: Landline nuisance calls


@Drob8764 wrote:

My mother's with virgin media 86 yrs old getting nuisance calls all day.shes not a good sleeper or v.good on her feet and rushing to the phone for nothing is an accident waiting to happen.is there anything Virgin media can do to help ? 


VM have pretty much no services for customers to help with this.

VM's anonymous caller reject will also blindly block calls from healthcare providers who may choose to withhold their number.

Consider getting a trueCall device

https://www.truecall.co.uk/category-s/116.htm

or a BT phone which has trueCall features built in (look for this in the product description).

These screen the incoming calls and prevent the phone from ringing with scam calls.

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