Landline not working

[robevz]

most frustrating company ive ever come across   my landline dont work no dial tone or anything so thought i would try to contact virgin which is almost impossible
chose all my options and then got told by an automated voice that we will put you through to an agent....10-15 mins later get another message saying sorry you dont have enough credit to continue this call then just ended the call like that,i had £7 credit before that call started which i wont get back now what do i do almost impossible to resolve anything with virgin without paying the price for something else

[Robert_P]

Hello robevz

Sorry to hear of the landline issues experienced, we can see you have raised this via another thread which we have responded to. Please keep all posts to one thread as multiple posts doesn't get a quicker answer and can lead to confusion and a delay in support.

We will close this thread but feel free to answer in the other thread which will remain open.

Rob