Landline not working

[Castelnau]

Our landline is not working. The line is dead  If I try to report it online they test the line and tell me it's working which it clearly is not. Then I get taken round and round irrelevant selfhelp points. How can I contact a real person to book an engineer please please please?

[John_GS]

Hi @Castelnau 

Thanks for posting and welcome to the community.

Very sorry to hear of the landline issue.

I will send you a PM now to assist further.

Best wishes.

[John_GS]

Hi @Castelnau 

Thanks for joining me on PM and allowing me to help fix this for you.

Please let me know how the tech visit goes,.