Landline not working,

[grumpy19]

Land line not working; it rings twice then nothing, but when I ring it from my mobile, it appears to be ringing ok, but no sounds come from the landline phone. I tried a brand new telephone in the socket but it is still the same. There is no ring tone when I pick it up.

[Matthew_ML]

Hey grumpy19, thank you for reaching out and I am sorry to hear you are having some issues with a landline.

Thank you for trying these steps for me already, I am going to send you a PM so we can look into this and get to the bottom of it.

Please look out for the purple envelope. Thanks