Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your landline at the moment. I have looked into this on our system and can see that your number has recently transferred to a new provider, have you arranged for this to happen?
Thanks for coming back to us Daisy44, I would be happy to take a further look and discuss this but I will need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L
