Virgin Media Community

[Gibs25]

No ring tone on landline. Incoming calls are getting the engaged tone.

[Gibs25]

Bizarrely after having no landline for possibly 4days I checked the line a few minutes ago and behold ….. it is now working!! Thank you I think 

[Paulina_Z]

Hi @Gibs25,

Welcome back to our Community Forums! Thank you for your post and I'm very sorry to hear that you're experiencing some issues with your Landline!

Have you been able to take a look at our Landline Faults page to see if this can help identify and resolve the issue?

Have you been able to un-plug and then re-connect your landline to the power source to see if this will help?

Have you been able to plug in a different landline phone to see if the handset is the issue?

Please let us know how you get on so we can help further if the issue is still persistent. 

Thank you.

[Paulina_Z]

Hi @Gibs25,

Thank you for coming back to us about your landline issue! Glad to hear that it's all working now! 🙂

If there's anything else we can do to help, please let us know. We're happy to assist. 

Thank you!