Landline not working

[EMGr]

Landline currently not working. I have assumed it’s due to the switch over to fibre as the date I was given for my switch was 7th June. 
However, no adaptor to connect phone line to hub. Called VM today and they tell me I have to have an engineer and no appointments until end of July.  It’s really not good enough!

Can anyone confirm if the switch over happened on 7th June for the SP2 area?

[Kath_F]

Hi EMGr, 

Thanks for your post and a big welcome to the Community. It's great having you on board with us in the Community. 

I'm sorry to hear your landline is not working as it should be currently and this may be down to the switchover. 

I'm happy to take a look in to things but I've been unable to locate you on our systems using your forum credentials. I will need to confirm some information with you in order for me to proceed with checks. 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks,