Landline not working

[J19rjl]

We recently had fibre installed and our landline is not working. When you try and phone the number it just won’t connect 

[Matthew_ML]

Hey J19rji, thank you for reaching out and a warm welcome to the community. I am sorry to hear about your landline issues. 

I am going to send you a PM to look into this for you, please keep an eye out for the purple envelope. Thanks