on 01-06-2022 18:56
Not been working for a few days, service check says no fault in my area. I've put new rechargeable batteries in but no change. Also tried test socket, still nothing. Any idea where to go from here?
on 02-06-2022 08:13
Hi @jr9499 thanks for posting and welcome to our community.
Sorry to hear that your landline is not working. I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R
on 02-06-2022 08:36
Hi @jr9499 thanks for getting back to me privately.
I have booked the first available technician to attend your property. You can view and amend your appointment here. Please do let me know if you need to change the appointment, but cannot? And I will be more than happy to take another look.
Regards
Lee_R
on 02-06-2022 08:52
on 02-06-2022 08:55
Thanks for getting back to me jr9499.
When you sign in, does it not show in the 'order and appointments' section on the right hand side? If it does not, I will get back to you privately.
Regards
Lee_R
on 02-06-2022 09:00
on 02-06-2022 09:12
Thanks for confirming jr9499.
I will send you a further private message.
Regards
Lee
on 02-06-2022 09:25
Hi @jr9499 thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
on 04-06-2022 08:41
All sorted! Many thanks for your assistance Lee
on 04-06-2022 08:49
No problem jr9499,
Thanks for letting us know, I'm glad that's now sorted for you.
All the best and take care,