Hi santosh,
Thanks for posting on our community forums. Apologies that you are having an issues with your landline at present.
Remotely checking the systems from our end, there is reports of an area fault that you are being affected by.
Virgin Phone. You might find that your Virgin Phone service isn't working at the moment. We are investigating and working to resolve as quickly as possible. Please accept our apologies for any inconvenience caused.
This issue is due to be resolved by 4 pm this afternoon, however this is an estimated fix time and may be due to change.
Kind regards Jodi.