Virgin Media Community

[beckyr]

We've moved house, set up the broadband with no major issues however there is no dial tone on the landline. It's connected directly to the wall phone socket. I have tried a different handset and same issue. Thanks. 

[Ryan_N]

Hi beckyr, 

Thank you for your post and welcome to the forums 🙂 

Sorry to hear about this! Is it possible you could try and connect your landline into the back of your router/hub and let me know if there is any difference? 

Cheers, 

Ryan. 

[beckyr]

Hi Ryan

Thank you, that has worked.

Becky 

[Natalie_L]

Hi beckyr, 

Thank you for taking the time to update the community and let us know this has worked. 

Please do get in touch if you have any further questions or concerns. 

Take care