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satine80
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Landline not working

Hi, there is no dial tone on my elderly Grandma's landline phone. She can't call out and nobody can call her. It is connected to the wall socket. I have checked the service status and it says all fine and also checked it isn't a fault with the headsets.

Please can you help, it has been off for two days now.

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Corey_C
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Re: Landline not working

Thanks for your post and welcome to the Community Forums, satine80,

 

Sorry to hear that your grandma's line isn't working, I've sent you a private message to confirm her account details.

 

Cheers,

Corey C

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satine80
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Re: Landline not working

Please can we rebook a technician, as despite my Grandma being in she has not heard the door 😢 

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