Menu
Reply
Sandrah
  • 197
  • 2
  • 7
Up to speed
285 Views
Message 1 of 4
Flag for a moderator

Landline not working

Hi, my landlines not working, no incoming calls and can't ring out please advise.

 

0 Kudos
Reply
John_GS
  • 14.4K
  • 737
  • 1.34K
Forum Team
Forum Team
279 Views
Message 2 of 4
Flag for a moderator

Re: Landline not working

Hi Sandrah

Thanks for posting. My apologies for the landline issues. I've ran a system check today and no issues are showing. Can you unplug it and re-plug in?

Let me know if that works or you need further help.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
Sandrah
  • 197
  • 2
  • 7
Up to speed
248 Views
Message 3 of 4
Flag for a moderator

Re: Landline not working

It rang on its own I didn't need to unplug it, it seems to be working now, thank you.
0 Kudos
Reply
Kath_F
  • 33.68K
  • 1.3K
  • 2.73K
Forum Team
Forum Team
220 Views
Message 4 of 4
Flag for a moderator

Re: Landline not working

Hi Sandrah, 

Thanks for coming back to us on this. 

We're glad things seem to be resolved for you for now but if you do have any further issues, please don't hesitate to pop back and let us know. 

Have a great end to 2021 and enjoy bringing in 2022 this weekend. 
Thanks, 

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply