My landline has not been working since 830 this morning - we are in SE7
ive logged into my account where it says you need to look further into the problem - so I need to call you to resolve. I can’t call from the landline as it’s not working - and if I call from my mobile ive just checked that it will cost me 30p per minute
Apologies to see that you are still having some issues with your landline again. Corey is off today so I have picked up the PM you sent him.
I have booked you in for the next available appointment. We cannot confirm the appointment time slot publicly, so to view this please sign in to My Virgin Media here: My VM
If the appointment is unsuitable or if anyone living at your property has tested positive for Coronavirus, has been asked to self-isolate or has flu-like symptoms then please reschedule the appointment on the same link.