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Chasbar
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Landline not working

My landline is not working.Although there is a dial tone when dialling a number it doesn't connect.If you Dial the landline nothing happens.How do I report it.

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Katie_WT
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Re: Landline not working

Hi there @Chasbar

 

Welcome back to our Community, so sorry that  you're having issues with your landline this morning. I have located your account from your forum information and can see that you are currently impacted by a known area issue. 

 

This was raised earlier this morning and may be impacting your TV and broadband services also. The estimated fix time is 11.25am this morning. 

 

I can see from the account notes that you can sign up for updates on this issue via your online account - please feel free to keep us posted with how things are looking at your end; if you need any updates from here, pop back and we can check your account again for you. 

 

Cheers

Katie - Forum Team


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