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Anonymous
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Landline not working

Landline not working for a few days now and service status is OK. Have done all the checks including different handsets in the  wall socket. Tried to book an engineer online but not available suggested phoning but long wait on mobile. Can you help. Thanks.

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Zak_M
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Re: Landline not working

Good morning @Anonymous

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your landline. 

 

Are you able to confirm for me, Is your handset plugged into the hub or the traditional wall socket? 

 

Kind regards,

Zak_M

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Anonymous
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Re: Landline not working

Phone plugged into wall socket

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Zak_M
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Re: Landline not working

Thank you for confirming that. 

 

Have there been any improvements since your post? 

 

Kind regards,

Zak_M

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Anonymous
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Re: Landline not working

No still says check phone line 

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Zak_M
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Re: Landline not working

Thank you for coming back to me. 

 

We are going to need to get a tech out for this. 

 

I will need to drop you a quick PM so that I can get some account information. 

 

Kind regards,

Zak_M

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