Landline not working

[Mazmo1]

My landline has not been working for the last two days. There is no dial tone, just a crackling noise. I have done all the checks advised on the website and even bought a new phone to make sure this isn't the problem. There are no signal problems in my area according to the checker.

[Tom_W1]

Hi @Mazmo1 thanks for your post here, although we're sorry to hear of your concerns raised here.

Please allow me to send you a PM so I can look into this further for you, kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks