Landline not working

[Grace19]

I had virgin installed last Monday, not had a landline since, I’ve an emergency aid for falls but not working due to phone. Don’t know what to do

[Ayisha_B]

Hi @Grace19 👋,

A warm welcome to our Community Forums and thanks for your post. It's great to have you on board here 😊

I am sorry to hear you are without a landline service. Appreciate how important this must be and I am happy to help further!

Will pop you a PM now to confirm some details and we shall take it from there. 

Speak soon!