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Landline not working

Chris1232
Joining in

Letter received this week my landline going digital 14th April. Called Virgin advising concern as router upstairs, landline downstairs. Didn't really understand issue and today received socket for router and now landline no dialtone. Called faults and asked to check connections to the router! Explained I should still be analogue as can't connect downstairs landline to upstairs router . Help!

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Chris1232

 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

 

I am going to drop you a private message now to confirm some more details, please keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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