Thanks for your post and welcome back to the Community. I'm sorry to hear your landline is not working as it should be currently.
In order to help look at this, there are a few checks we will need to go through with you. Can you let me know the following please:
If you can come back and let me know the answers to the above. It's possible we may need to get an engineer out to you so please ensure you come back to us here 🙂
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Thank you for posting on our forums.
Sorry to see your landline your isn't working and there is no dial tone.
I will be private messaging you to look at this in more depth.
Please watch out for the purple envelope.
Ari - Forum Team
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