My landline has not been working at all for over a month or actually potentially 2 months. There is no dial tone and when you try to call the number it simply says it is busy.
We are using the main connection that comes directly from outside, we have tried multiple cables, 3 phones and have tried troubleshooting anything mentioned on similar posts that I've seen on the forums. Nothing physically has changed so we're not quite sure why it's stopped working. The service status page also does not report any issues.
I currently live with my grandfather who relies on the phones to speak to relatives as he has had the same phone number for around 30+ years, this needs to be resolved or we'll be forced to leave if we can't get any help. Thank you.