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Landline not working again!!

Tuning in

My landline is down again!!  Why does this keep happening.  This is an important lifeline for my elderly dad to call me.

It was working yesterday morning but when I went to call my Dad  last evening the line was DEAD and still is this morning!!

Please fix it.  It won't need an engineer to call,  it will be a network issue/ problem it always.

Thank you






Forum Team
Forum Team

Hey Mike_R3, thank you for reaching out and I am sorry to hear this.

Have you checked to see if its the phone, at all?

Everything from our side looks all good, have you checked to see the connection is faulty at all?

Please do keep us updated. Cheers 

Matt - Forum Team

New around here?

Hi Matt,

The equipment seems fine.  Both hands free units are on and fully charged. I have removed and re-inserted the phone cable to the virgin white Box but no dial tone at all.  Just dead



Okay no worrries, I will send you a PM now. Cheers 

Matt - Forum Team

New around here?