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on 10-04-2022 09:38
Our landline has stopped working again although showing service status is okay????
on 10-04-2022 09:44
Hi sp51cer,
Thanks for posting, and sorry to hear your line isn't working.
I've had a look at things from our side and can see we're aware of an outage.
Current fix time is today at 4pm, please keep us posted with how you get on.
Alex_Rm
on 10-04-2022 09:49
If there is a problem with why does status when checked say no problem????
on 10-04-2022 09:53
I'm sorry there are no updates online.
Not all issues will show online, if you call 150/ 0345 454 1111 it should confirm the outage.
on 05-11-2022 17:01
Thank you will hope fully be fixed quickly
on 05-11-2022 17:06
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).
Carley - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 05-11-2022 17:10
Have you found a problem with the phone not working????
on 05-11-2022 17:24
@sp51cer - You have responded to a reply left by our forum team about an outage in your area on April 10th 2022.
Are you advising that you are still experiencing issues?
If so can you please detail of the issues you are experiencing today and we'll be able to help further.
on 05-11-2022 17:28
I have no dial tone and status says working okay.
Sorry replied to old message
on 05-11-2022 17:30
My son has just tried to ring Virgin and there is an automated message saying no phones in this area
