Virgin Media Community

[Lakesfan]

My landline in the WN5 (Billinge) area has gone dead.

I cannot now make or receive calls.

I need the landline to communicate with very frail elderly parents in their 90s 

Need this fixing quickly please.

Have tried using the messaging service on the VM app but it says  you’re ‘having problems with messaging at the moment - please try later’ 

Plesse can someone from VM advise how I get this problem resolved. 

Thanks 

[Alex_RM]

Hi Lakesfan,

Thanks for posting and sorry to hear there's some issues with the landline. 

I've been able to locate your account using your forum details and I can see you've been able to speak to the technical team regarding this.

If you still need help please let us know.

Alex_Rm