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English-Rose1
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Landline not ringing

Have issue with landline not ringing - it's rings once but that is all. Have tried other handsets and getting the same problem.  Please help as i am an older vulnerable person and this issue is getting me down. My family and i have spent hours on the phone trying to contact Virgin without success

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Paul_DN
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Re: Landline not ringing

Hi English-Rose1,

 

Thank you for reaching out to us in our community, I am sorry you are having issues answering the phone due to it only ringing once,

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul

English-Rose1
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Re: Landline not ringing

Hi Paul, 

I still haven't been able to resolve the issue and can't see how to chat with you?

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