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AlexCS
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Landline not ringing, not phone

Hi

Our landline has stopped ringing on incoming calls, I initially thought this was a problem with the phone so bought a new handset but this had the same problem.  Tried a new wire between phone and socket but still did not ring with either handset.  Does anyone have any suggestions as what else we can try to resolve this - website help just seems to take us on a loop and everything says not to call them if possible to avoid this.

Thanks,

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Zoie_P
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Re: Landline not ringing, not phone

Hi there, AlexCS, thank you for your post 🙂
I am sorry you have been having issues with your landline, is this plugged into your hub or into a socket on the wall? Have you tried using a different handset to see if it is the phone or the service

Thanks

Zoie

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