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Landline not ringing after number ported over

Tallpaul1
Joining in

I've just had my landline number ported over. I can ring out, all ok but when the number is rung, the landline will not ring in the house. It rang before with the VM number I was given before the port. Any ideas please 

3 REPLIES 3

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Tallpaul1 

 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

 

I'm going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


For some reason I can see the message but I'm unable to scroll down to read it

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Tallpaul1 

 

Thanks for your response 

 

Can you try and load the forums via a different browser to see if you're then able to view the private message I've sent you please?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs