Hi,
Starting yesterday, my home phone stopped ringing when people called me. Also, the answering machine no longer triggers, so for the person making the call, they just hear the phone ringing and ringing.
If I pick the phone up when someone is calling, the call still connects, and I can call out, but it just doesn't ring.
I tried a corded phone and it was the same with that.
I have an engineer booked in for tomorrow afternoon already, but the reason I'm making this post is because I spoke to a friend earlier who lives a few streets away from me and she has the exact same problem and is also with Virgin Media, so it seems like there's an area issue going on, not an issue with my line specifically.
Thanks.