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Holliewigham
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Landline not receiving incoming calls and crackly line

Landline not receiving incoming calls, also crackly and no dial tone 

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Tom_F
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Re: Landline not receiving incoming calls and crackly line

Hi Holliewigham, thanks for getting in touch.

 

Sorry to hear you've encountered this issue with your phone-line, I don't suppose you've been able to test another handset to rule out any issues there? 

 

Tom 

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Holliewigham
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Re: Landline not receiving incoming calls and crackly line

Yes we have, unfortunately both phones are experiencing this issue 

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Tom_F
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Re: Landline not receiving incoming calls and crackly line

Thanks for confirming, I'll get in touch via PM so we can look further into it and arrange a visit from an engineer if required. 

 

Tom 

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Tom_F
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Re: Landline not receiving incoming calls and crackly line

Thanks for getting back to me @Holliewigham. You will find your appointment confirmation online (virg.in/myVM) please let us know how the engineer-visit goes - or if we can help with anything else.

 

Tom

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Tom_F
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Re: Landline not receiving incoming calls and crackly line

Thanks for getting back to me and letting us know this is sorted Holliewigham, please let us know if we can help with anything else. 

 

Tom 

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