on 22-07-2022 09:39
It stopped working 2 days ago,but can dial out and have a conversation. When I ring it from mobile it sounds like its ringing but doesn't. I have checked ringer is on and other settings.
Answered! Go to Answer
on 22-07-2022 09:43
Hello Bren48,
Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue receiving calls on your landline
This will most likely be a loose connection in the green cabinet for incoming calls.
Id like to take a look into this for you and arrange for a Technician to attend.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 22-07-2022 09:43
Hello Bren48,
Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue receiving calls on your landline
This will most likely be a loose connection in the green cabinet for incoming calls.
Id like to take a look into this for you and arrange for a Technician to attend.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 22-07-2022 10:20
Thanks for those details Bren48.
I have booked the engineer to come out and sent the time and date by private message.
Can you please let me know how the visit goes.
Gareth_L