Virgin Media Community

[Robert64]

I received a email yesterday saying port had been successfully transferred from sky but phone shows no line.

[Natalie_L]

Hi Robert64, 

Welcome to the Community and thank you for posting. 

I am very sorry for any issues or delays with porting your number in from another provider. 

Once a number is ported, it can take up to 24 hours to appear on the account. 

Are you able to try calling a mobile device to see if the switch has taken place? The number should then show on the mobile phone and confirm if it has successfully been ported over. 

Please do let us know how you get on. 

Thanks,