Hello Puppetman78,
Thank you very much for joining our Community.
Can I just apologise for loss of Telephone and poor Internet connection.
We can run a few tests from here and check on your equipment.
Sadly its not showing anything wrong, So I will need to send you a private message to gain account access and run further tests, and arrange a service call if needed.
If you can check the purple envelope top right of your screen that would be great.
Regards,
Gareth_L
