Virgin Media Community

[yj6aa]

Hi,

Double checked wall socket and plugged in phones, but have no dial tone. No outbound calls can be made, and incoming calls are just sounding an engaged tone. in a LU2 postcode.

[Reece_MH]

Hi @yj6aa,

I've ran some checks on our end and it does look like there are a few issues being identified with your equipment. So we can get somebody out to take a look, I'm going to pop you a PM. Please look out for it in the top-right corner of the forums, in the purple envelope.

Cheers,

[Reece_MH]

Thanks for letting me know you've already booked a Technician in since your post, yj6aa. Please let me know how you get on when they visit. 

If you need any further support, just reach out 🙂

Cheers,